AISSIST on International Business Times: How to deploy successful AI.
#1 Agentic AI Business Operational LayerAISSIST
Agentic-AI Business Operational Layer

From Automation to Business Excellence with Agentic-AI

Automate Service and Sales end-to-end - 83% automation, 4.8+ CSAT, and 50% lower cost.

Continuously generate insights, discover opportunities, and optimize your business, products and operations.

Operations Console
Digital Agent Runtime
Live
Workflow Overview
Refund exception with billing dependency
Confidence 94%
Aissist workflow and dashboard interface
Aissist sub-agent analysis console screenshot
Agent status
Executing cross-system workflow
Check account and payment state
Validate policy and order data
Update CRM and notify customer
Queue impact
-42%
Escalations
+31%
Resolution velocity
4.8/5
CSAT
65+
Languages

Natively integrated with the following platforms

Intercom integrationIntercom
Zendesk integrationZendesk
Front integrationFront
Gorgias integrationGorgias
HubSpot integrationHubSpot
Salesforce integrationSalesforce
Kustomer integrationKustomer
Freshdesk integrationFreshdesk
Freshchat integrationFreshchat
eDesk integrationeDesk

AgentMeshTM

AgentMesh is the Agentic AI workforce that achieves end-to-end automation for service and sales. It works like a human, reasons like experts, accomplishes multiple tasks, connects to any system, and keeps improving.

Category
Chatbots
AgentMesh
Outcome
Responds to questions
Resolves end-to-end on questions, diagnosis and procedures
Technology
FAQ + RAG
Multi-Agent + Agentic AI
Capability
Breaks on complexity or procedures
Thrives on complexity and procedures
Integration
Integrate from outside
Integrate from inside with your team and workflows
Output
Responses only
Multi-tasks including tags, responses, analysis, summary, notes, updates, and more
Strong performance
83%up to 98%

Resolution across all projects

Human-like
4.8+out of 5.0

CSAT from automated service

Lower cost
50%

Savings compared with traditional AI tools

PulseTM

Pulse is the Agentic-AI Analysis engine that generates deep insight across multiple layers - tickets, agents, products, users, and the business - by looking into a variety of data sources.

Identify gaps, discover opportunities, and make suggestions that improve operations, product decisions, and customer experience.

Insight

Surface deep patterns and hidden signals across tickets, conversations, and operational data to explain what is changing and why.

Ledger

Extract key information, as defined by you, from conversations/tickets and update your systems to keep everything in sync, automatically.

Agents Insights

Analyze agent quality, workflow behavior, and performance trends to identify coaching gaps, automation opportunities, and process friction.

Business 360

Connect product, user, service, and business signals into one view to discover opportunities, identify root causes, support decision making, and guide next actions.

EvolveTM

Evolve is the Agentic AI real-time Action engine that monitors a variety of data, detects important signals, follows up with analysis, sends notifications, and recommends actions.

It is used to optimize both the AI itself and the business by catching change early and turning emerging signals into operational decisions.

Signals

Real-time patterns Evolve can detect and escalate into analysis and action.

Checkout failures increased 23% after yesterday's release.

German-speaking customers wait 3x longer during weekends.

Connectivity setup confusion is driving refund requests.

Operation in Hong Kong is likely to have connectivity issues.

Customers asking about premium plans convert 42% higher when guided earlier.

62% of escalations follow identical troubleshooting paths and can likely be automated.

Stripe payment verification failures are causing a 19% increase in support volume.

Users mentioning 'switching providers' have 68% higher churn probability.

Multi-Agent Platform (proprietary)

Resolve (not just replies) complex cases, end to end

Reliably handle complex cases and procedures by coordinating specialized agents, workflow logic, context, and system actions in one execution layer.

AI Governance

Ensure reliability on every output

AI governance ensures every input and response follows policy, brand standards, compliance needs, escalation rules, and operational guardrails.

Deploy Like Human

Work with teams and workflows from inside, not outside

AgentMesh operates like a human—embedded within your team and workflows, monitoring inboxes, reacting to assignments, and acting on notes in real time.

One System For All

Rich Context

Understand any format customers actually use.

AgentMesh supports video, image, voice message, and text inputs so agents can reason from full customer context.

Video
Image
Voice Message
Text

Ready To Launch

Deploy a premium operations layer for enterprise teams.

The product is positioned for teams that want AI to behave like infrastructure: stable, controlled, and outcomes-oriented.