Chatbot is dead, here comes the digital employee
M.W.•May 8, 2025•4 min read
While learning from history sounds like a great concept, it presents significant practical challenges when applied to building out AI system.
The winning formula lies in building hybrid teams that combine the deep expertise of human professionals with the efficiency and scalability of AI.
Based on our experience working with dozens of businesses across industries, we have found that clearly defined and correctly chosen metrics consistently make the difference between a successful AI initiative and one that falls short.