Dear Aissist.io Customers,
Happy New Year to you and your family! As our customers, you are not just users of Aissist.io—you are our primary stakeholders and an essential part of our extended family.
To start 2026 strong, we’re excited to share a New Year gift with you: effective January 2026, we are reducing our price from $0.12 to $0.09 per interaction—a 25% reduction. This reflects our long-term commitment to continuously lowering AI costs while raising performance, so you can get the maximum value from your AI transformation.
Looking back at 2025, it has been an extraordinary year together. Our average resolution rate increased from 70% to 83%, consistently leading industry benchmarks by a wide margin. This progress is powered by our Multi-Agent Platform (M.A.P) and ongoing advances in AI models. We also shipped dozens of new features—from in-note commands to evaluation and auto-diagnosis—while scaling traffic 15× and welcoming 1,000+ new businesses to Aissist.io. None of this would have been possible without your trust and support.
As we move into 2026, our vision evolves from AI automation to AI transformation. We’re building an AI Manager that can automatically diagnose, optimize, and generate deep insights across your operations, customers, and products—turning cost centers into growth engines. At the same time, we are further strengthening our AI governance framework to deliver the most trustworthy AI for business automation.
There is an exciting year ahead, and we look forward to building the future—together—with you.
